tag:blogger.com,1999:blog-9186457242428335144.post813903611495177929..comments2024-03-28T00:36:13.790-07:00Comments on Volatile and Decentralized: Carriers are not ready for tabletsMatt Welshhttp://www.blogger.com/profile/04255792550910131960noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-9186457242428335144.post-28321288433572042552011-03-24T16:26:49.776-07:002011-03-24T16:26:49.776-07:00The tablets are supposedly consuming more bandwidt...The tablets are supposedly consuming more bandwidth than the smartphones, so they are (or should be) a major concern.<br /><br />Anyway, I've come to realize that there are many customer service reps, with a large variance in their capabilities. If the first doesn't know how to deal with it, hang up, call again. This is my general approach to getting better customer service via calls, regardless of the companies involved.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9186457242428335144.post-31906071624412490422011-03-24T03:13:38.202-07:002011-03-24T03:13:38.202-07:00The average Teleco runs on a mad mix of 3rd party ...The average Teleco runs on a mad mix of 3rd party applications, home grown apps, and scripts that are collectively poorly documented and barely hang together. <br /><br />Introduce a new business or technical variable and it's like throwing a can of bolts into a 1970's vintage diesel engine running at 5000 RPM - not a pretty sight!Johnhttp://www.technologyisdead.comnoreply@blogger.com